Frequently Asked Questions

Waffle and capsule do not have the same final destination. The wafer goes into thewet. The capsule must be divided: the contents go into thewetthe outer part in the plastic.

" No, it does not go in the paper. The napkin goes in the'wet if soiled with oil or food, if soiled with chemicals or other substances it goes into theundifferentiated."

"This is a rather common mistake: the receipt is made of thermal paper and substances that do not allow recycling, which is why it goes into 𝐢𝐧𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐳𝐢𝐚𝐭𝐚"

"Nappies should be correctly disposed of in the 𝐢𝐧𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐳𝐢𝐚𝐭𝐚 never in the wet".

"No. Milk, fruit juices and all cardboard/Tetra Pak containers must be disposed of correctly in the paper"

"No, the cap must be removed and thrown into Plastics and Metals"

If the pizza box is dirty, it should be thrown in the 𝐮𝐦𝐢𝐝𝐨; unlike the focaccia tray, the pizza box is compostable, so it should be thrown in the wet.

If cleaned, the cardboard should be thrown into the 𝐜𝐚𝐫𝐭𝐚. 

"Plastic plate as well as glass or cutlery, 𝐧𝐨𝐧 𝐞̀ 𝐮𝐦𝐢𝐝𝐨, under no circumstances. If dirty, a quick cleaning is sufficient before throwing it properly into the plastic."

"Based on the European principle "the polluter pays"All citizens are directly responsible for the waste they produce. They must therefore pay the TARI due to them, which finances the collection and sweeping system, and respect the methods and times indicated by the Manager of the collection service and/or the municipality to which they belong for the disposal of their waste. Abandoning one's own waste is an offence because it constitutes an act of pollution'.

"The municipal police at 090 771000".

You can consult the specific section on the website https://www.messinaservizibenecomune.it/isole-ecologiche/ where you will find addresses and opening hours'.

In three different ways, depending on your needs and preferences: 
1) by calling the toll-free number, 800 042 222 to make an appointment for pick-up on the doorstep (maximum three pieces); 
2) taking them with your own vehicle directly to the ecological islands on the days and at the opening times indicated on the site www.messinaservizibenecomune.it; 

"Separate them and take them to the ecological islands.

'If he has declared asbestos in his possession for the municipal census, making a request to the Health and Environment Department of the Municipality of Messina. Otherwise contact a specialised and authorised company'.

"At the ecological islands.

"Hazardous waste such as car batteries, batteries and expired medicines by taking them to the ecological islands or pharmacies (expired medicines) or tobacconists (batteries). Asbestos-cement waste (asbestos) by contacting the Messina Municipality's Environment Department, which will give instructions on the company to call for disposal for a fee, but with a capped price in accordance with the agreement with the Municipality. For other waste, such as liquids, building demolition sheaths, etc., contact companies specialised in the disposal of this type of waste.

"At the ecological islands of Pace, Pistunina and Spartà'.

• Syringes (UNDIFFERENTIATED)
• Disposable razors (UNDIFFERENTIATED)
• Plastic cutlery (UNDIFFERENTIATED)
• Toilet paper (used) (HUMID)
• Ash (chimney) (HUMID)
• Medication blisters (PLASTIC)
• Toothpaste tube (PLASTIC)
• Dyeing tube (UNDIFFERENTIATED)
• Spray cans (hairspray, shaving foam, etc.). (METALS)

"Coffee pods are reported to be disposed of in wet waste, even though they contain a minimal amount of thermoplastic material. Coffee capsules, on the other hand, are another matter.

The only alternative for the latter may be to open and clean them: in this case, the contained tuff is deposited in the wet waste bin, the now empty and cleaned capsule (plastic or aluminium) in the container for plastic and metal'.

'In the undifferentiated'

"In the undifferentiated.

'Along with plastic'.

'Together with paper'.

"Everything in the undifferentiated.

"Everything in the undifferentiated.

"Baking paper should always be placed in the undifferentiated bin".

"No, in the wet.

"Plastics are of many varieties as are their applications. Follow the www.messiasnervizibenecomune.it or in the brochures distributed. If you have any doubts about specific materials, please call the toll-free number 800 042 222.

'Simply rinse them to leave no residue'.

'At any pharmacy there is a container for expired medicines, or at the ecological islands'.

"Whether it's a car battery/accumulator or a battery/pilot, it can be disposed of at any waste disposal site."

'The condominium administrator should contact Messinaservizi to assess and possibly agree on conditions and mutual guarantees'.

"The company that delivered must return for the collection of the old ones. Any delays can be reported to Messinaservizi on the toll-free number 800 042 222'.

"Before arriving at the penalty there are two levels of warning: the first is the non-collection of the non-compliant waste, the second is the warning left on the bag/container with a special sticker. When you get to the third stage it is the responsibility of the Municipal Police and you have to pay the penalty".

"Each apartment building will equip itself with systems according to its needs. The building manager can ask for a discussion with the Messinaservizi area manager'.

"Any waste that can be sorted is thrown together with unsorted waste, with the consequence that it ends up in landfills instead of being recovered and/or recycled".

"It is represented that this must be disposed of in the undifferentiated waste container".

"No.

The collection of nappies and nappies will be carried out on the day of the undifferentiated (as per the calendar, different for each area) and also every Friday for the South Area and the Centre Area, and every Tuesday in the North Area.

"If it is not complicated, it is a further improvement of single-material waste display/conveyance. But it is not an obligation."

"If the reason is because he did not respect the time and day, he has to wait for the next scheduled on the calendar. If the reason is a delay or an incomplete service of Messinaservizi he has to report it on the toll-free number 800 042 222 or on the Messinaservizi facebook page."

"The user must clean the waste of impurities and/or separate the various types that he/she may have exposed/confiscated mixed and, subsequently, must expose/confiscate each one on the day specified in the calendar".

"No, because the service you pay for is provided in that mode.

If he wants to take all his differentiated waste to the ecological island, he can do so, but the undifferentiated waste can only be disposed of in the way that is laid down for his area (it cannot be taken to the ecological islands). Otherwise, he must give objective evidence of how and where he disposes of his unsorted waste.

"For wet waste, only biodegradable compostable bags should be used (they have a printed symbol or are specifically written). Paper and glass can be placed loose in the container and in the wheelie bin. Plastic and metal and undifferentiated waste must be placed in transparent bags. Never black bags for any type of waste".

"Because it would constitute an impurity in the composting process for which this waste fraction is intended. Plastic bags take tens of years to 'break down' in the environment. Wet waste in 90 days (together with biodegradable bags) becomes fertiliser'.

"It must, it is the only way: biodegradable compostable, beware that not all biodegradable bags are also compostable. There must be a label with the specification."

"As many as he sees fit, it is the responsibility of those who have received them on gratuitous loan".

"It is necessary to free them from excessive residues, rinsing them is the most appropriate thing to reduce odours.

"That the wrongly exposed waste is not taken back".

'Messinaservizi is notified to replace it by bringing the broken container'.

"Five 35-litre containers for the different types of sorted waste collected directly from your home (yellow for plastic and metal, green for glass, blue for paper, brown for wet waste and grey for unsorted waste)".

"Yes, with a proxy, which you can download directly here (Proxy Kit) in writing and accompanied by copies of identification documents'.

"The responsibility to keep them intact and adherence to the door-to-door collection system in their area".

"They are given on loan for free use and, therefore, you are responsible for maintaining their integrity. They must be kept in the property and displayed in an area accessible to the operators (inside your property or in front of your house number) on the days and at the times specified in the collection calendar for your area".

Where there is door-to-door it would be more correct to speak of "exposure"rather than "contribution". And this is because whether you use a single-household waste bin or the wheelie bins in the block of flats, you display the waste you separate and store at home until the dedicated collection day. That said, the time of exhibition/conference is from 9.00 p.m. the night before to 5.00 a.m. on the day indicated in the calendar for each type of waste.

For example, since wet waste is collected on Saturdays in the calendar, you can expose his wet waste with the container in front of the door or by placing his biodegradable wet waste bag in the communal wheelie bin from 9.00 p.m. on Friday evening to 5.00 a.m. on Saturday morning'.

"On the days of the reference calendar, from 9.00 p.m. the night before to 5.00 a.m. on the day of exposure. Bulky waste, by appointment via the freephone number 800 042 222, can be placed in front of the house at 8.00 p.m. on the agreed day'.

"According to the calendar of your area (SOUTH, NORTH or CENTRE), wet waste can be disposed of/confiscated three times a week, plastic once, unsorted waste once, and glass and paper every 15 days on alternate weeks" .

"At the ecological islands. When door-to-door collection will be active in your area, it will be collected directly from your business. You can also apply now to have it collected".

"As per the calendar for non-domestic users it has been or will be distributed with the containers".

"Yes, but not immediately and not until the TARI regulation is changed, which provides a discount for those who deliver at least 60kg/year per capita to the ecological islands.

"All those that can be separated by type. You can find a list at www.messinaservizibenecomune.it and on the brochures distributed for door-to-door use. If you have doubts about any of the types, you can ask at the toll-free number'.

"There are 5 containers (tubs or wheeled bins): yellow (plastic and metals), blue (paper), green (glass), brown (wet) and grey (undifferentiated). Plus a brown moulded under-sink bin for collecting wet waste in the kitchen and then placing it in the brown display tub/trash bin on calendar days.